60-Night Sleep Trial – Find Your Perfect Mattress
We want you to love your new mattress! That’s why we offer a 60-night sleep trial. Take it home, sleep on it for up to 60 nights, and if it’s not the right fit, we’ll exchange it for a new one.
Breaking in Your Mattress
New mattresses take time to adjust to your body. If it feels too firm at first, try walking on it to help soften it a little faster.
The Adjustment Period
Switching to a new mattress will feel different at first. Your body needs time to adapt, and the mattress needs time to mold to your shape. It’s completely normal to feel a little discomfort initially. We recommend giving it at least 30 nights for the best experience.
Important Details
✔ Mattress Protector Required – To qualify for the sleep trial, you must purchase a mattress protector from us at the same time as your mattress and always use it. If the mattress becomes stained or damaged, the sleep trial will be void.
✔ 30-Night Minimum – You must sleep on your new mattress for at least 30 nights before requesting an exchange. This allows your body to properly adjust.
✔ 60-Day Exchange Window – If after 30 nights you’re still not comfortable, you can exchange your mattress within 60 days from delivery.
✔ Exchange Guidelines – You can exchange your mattress for one of the same price or higher. If you select a more expensive model, you’ll need to pay the difference.
✔ Exchange Fees – A $100 exchange fee applies to cover pick-up and delivery costs. If your location is 50KM+ from our store, the fee will be higher—contact us for details.
✔ No Sleep Trial on Certain Items – The sleep trial does not apply to:
- Custom-made mattresses
- Floor models & clearance mattresses
✔ Final Sale Items – The following products are non-returnable for hygiene reasons:
- Foundations & platforms
- Adjustable bases
- Pillows & bedding accessories
✔ One Exchange Per Purchase – The sleep trial is limited to one exchange per mattress purchase and is only valid at the original store of purchase.
All exchanges are subject to store manager approval.
Have questions? Contact us—we’re happy to help!