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Give us a call: 778.877.6942
Give us a call: 778.877.6942

Privacy Policy

This privacy statement outlines how King of Mattresses collects and uses the personal information you provide on our website: www.KingofMattresses.ca. It also explains your choices regarding our use of your personal information and how you can access and update this information.

Collection and Use of Personal Information We collect personal information from you including contact information (name, email address, mailing address, phone number), billing information (credit card number, billing address), and unique identifiers (username, account number, password). Like most websites, we automatically gather information about your computer such as your IP address, browser type, referring/exit pages, and operating system.

We use this information to fulfill your order, send you an order confirmation, assess your needs to determine suitable products, send you requested product or service information, send product updates or warranty information, respond to customer service requests, administer your account, send you a newsletter, send you marketing communications, and improve our website and marketing efforts.

Choice/Opt-Out You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or you can contact us at kingofmattresses@gmail.com.

Information Obtained from Third Parties If you provide us personal information about others, or if others give us your information, we will only use that information for the specific reason for which it was provided to us.

Information Sharing We will share your personal information with third parties only in the ways that are described in this privacy statement. We do not sell your personal information to third parties.

We may provide your personal information to companies that provide services to help us with our business activities such as shipping your order or offering customer service. These companies are authorized to use your personal information only as necessary to provide these services to us. We may also disclose your personal information as required by law, when we believe disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request. If King of Mattresses is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information, to any other third party with your prior consent to do so.

Cookies and Other Tracking Technologies We may use cookies to keep track of your preferences and profile information. Cookies are also used to collect general usage and volume statistical information that does not include personal information. We use another company to place cookies on your computer to collect non-personally identifiable information to compile aggregated statistics for us about visitors to our site.

Web Beacons Our web pages contain electronic images known as web beacons (sometimes called single-pixel gifs) and are used along with cookies to compile aggregated statistics to analyze how our site is used. This allows us to gauge the effectiveness of our customer communications and marketing campaigns.

Links to Other Websites Our site includes links to other websites whose privacy practices may differ from those of King of Mattresses. If you submit personal information to any of those sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any website you visit.

Security The security of your personal information is important to us. When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL). We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure.Therefore, while we strive to protect your personal information, we can't guarantee its absolute security. We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services, contact us at kingofmattresses@gmail.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. If you have any questions about security on our website, you can contact us at kingofmattresses@gmail.com.

Additional Policy Information Our website includes interactive mini-programs (Widgets) that provide specific services from another company. Personal information, such as your email address, may be collected through the Widget. Cookies may also be set by the Widget to enable it to function properly. Information collected by this Widget is governed by the privacy policy of the company that created it.

Our website offers publicly accessible blogs or community forums. Be aware that any information you provide in these areas may be read, collected, and used by others who access them.

Correcting and Updating Your Personal Information To review and update your personal information to ensure it is accurate, contact us at kingofmattresses@gmail.com.

Notification of Privacy Statement Changes We may update this privacy statement to reflect changes to our information practices. If we make any material changes, we will notify you by email (sent to the email address specified in your account) or by means of a notice on this site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.